Frequently Asked Questions

Everything you need to know about your Eveline Cosmetics shopping experience.

Does Eveline Cosmetics test its products on animals?

No, Eveline Cosmetics is committed to cruelty-free beauty. We do not test our finished products or ingredients on animals, nor do we commission third parties to do so.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days within the continental US. Shipping is free on all orders over $50; otherwise, a flat rate of $5.99 applies.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Are your skincare products suitable for sensitive skin?

Many of our products are dermatologically tested and formulated for sensitive skin. We recommend checking the specific product description and performing a patch test before full application.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.